Refund Policy

Refund Eligibility Overview

At blisqerithon, we're committed to providing exceptional financial education and services. We understand that sometimes circumstances change, and you may need to request a refund for our learning programs or services.

Our refund policy is designed to be fair and transparent, protecting both our students and our ability to continue delivering quality financial education resources across Australia and beyond.

Eligible Refund Scenarios

• Learning Program Cancellation: If you cancel within 7 days of enrollment and haven't accessed more than 25% of the course materials, you're eligible for a full refund.
• Technical Issues: If persistent technical problems prevent you from accessing our platform for more than 5 business days, despite our support efforts.
• Duplicate Purchases: Accidental duplicate enrollments or payments will be refunded in full once verified.
• Medical Circumstances: Serious medical conditions that prevent course completion, supported by appropriate documentation.
• Service Unavailability: If we're unable to provide the advertised service or learning content as described at time of purchase.

Refund Process & Timeline

We've streamlined our refund process to make it as straightforward as possible. Here's exactly what happens when you request a refund:

To request a refund, simply email us at info@blisqerithon.com with your order details, reason for the refund request, and any supporting documentation. We'll respond within one business day to acknowledge your request and begin the review process.

Payment Method Considerations

Refunds are processed back to your original payment method whenever possible. However, processing times can vary depending on your payment provider:

• Credit Cards: Typically 5-10 business days, but can take up to one billing cycle depending on your card issuer.
• Bank Transfers: Usually processed within 3-7 business days, subject to banking processing times.
• PayPal: Generally the fastest option, with funds typically available within 3-5 business days.
• Digital Wallets: Processing times vary by provider, typically 2-7 business days.

If your original payment method is no longer available (expired card, closed account), we'll work with you to arrange an alternative refund method. This may require additional verification steps for security purposes.

Non-Refundable Items & Exceptions

While we strive to accommodate refund requests whenever reasonable, certain items and circumstances aren't eligible for refunds:

• Completed Courses: Programs where you've accessed more than 75% of the content or completed the final assessment.
• Digital Downloads: Downloadable resources, PDFs, or tools that have been accessed or downloaded.
• One-on-One Sessions: Completed consultation or coaching sessions cannot be refunded, though we'll address any quality concerns.
• Promotional Pricing: Items purchased during special offers or with significant discounts have modified refund terms.
• Third-Party Services: External tools, software subscriptions, or partner services have their own refund policies.

Partial Refunds & Pro-Rated Options

Sometimes a full refund isn't appropriate, but we still want to find a fair solution. We offer partial refunds in these situations:

For ongoing programs or subscriptions, we may offer pro-rated refunds based on unused time or content. For example, if you've completed three modules of a six-module course, you might be eligible for a 50% refund of the original amount.

We also consider course credits or transfers to other programs as alternatives to cash refunds, especially when technical issues or scheduling conflicts are involved.